Link: What Thailand taught Tom Orbach about marketing 🇹🇭

  1. White glove EVERYTHING:
    1. Real humans must sign all emails (especially automatic ones)
    2. End all emails with a question to start a chat
    3. Send personal intro videos
    4. Offer live Zoom calls
    5. Example: Superhuman assigns each new user a dedicated onboarding specialist who conducts a live video call (with each new user!) to tailor the app to their specific needs. #


      Yoooo, this is a quick note on a link that made me go, WTF? Find all past links here.