Link: PolyAI secures near $500mn valuation in boost to UK’s AI ambitions

PolyAI chief executive and co-founder Nikola Mrkšić, who previously worked on Apple’s Siri voice assistant, said the company’s technology will address call centre worker shortages with customer support AI assistants that are able to conversationally guide customers through complex inquiries. “We want to make people fall in love with voice assistants because [calling] is still the main way people interact with businesses”, said Mrkšić. “It’s been very sticky and has stayed past a digital transformation elsewhere.”   #


Yoooo, this is a quick note on a link that made me go, WTF? Find all past links here.